Clients

This page is for those who wish to use interpretation services to ensure that they can communicate effectively across language barriers. This can be individuals who are: 
  • limited in English or French proficiency
  • English or French speaking community service providers
  • language access policy makers
  • purchasers/procurers of interpretation services
We understand how difficult it is to navigate a world where you don't speak the language, it can even harder when your interpreter doesn't either. In order to combat this this we have created a directory of accredited interpreters who have all the necessary skills needed. 
 
The OCCI is committed to establishing an accreditation framework ensuring the following benefits for clients:
  • transparency of the qualifications of interpreters
  • support in accessing interpreters with the qualifications appropriate for your communication needs
  • consistency in the quality of interpreting services utilized
  • responsiveness to language trends
 
OCCI Accreditation Framework
 
The credentials of the professional interpreter providing language support should be easily recognized and understood by clients. OCCI encourages all clients of interpretation services to be familiar with these references and to ask for documentation to support claims of credentials when hiring an interpreter or when choosing an Interpretation Service Provider (ISP).
When hiring an interpreter please ask for proof of the following: 
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 ALL OCCI Accredited Community Interpreters can be easily recognized.  Look for, and ask for, the card:
Click here to find an OCCI Accredited Community Interpreter
 
Know your rights and what to expect as a consumer of interpretation services in Canada.
 
Click here to download the National Standard Guide on Community Interpreter Services.
 

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