To download a copy of the National Standard Guide for Community Interpreting Services, click here.
"Working with your Professional Interpreter"
In response to a TC-LHIN one-time funding opportunity, Access Alliance and HIN proposed a project aimed at educating two segments of the public about the role of professional interpreters in healthcare:
◦Limited English Proficient (LEP) clients and family members receiving care from Health Service Providers (HSPs)
◦Specific linguistic communities facing language barriers when accessing services
The result was this brochure, translated into 15 languages, answering such questions as:
What does an Interpreter Do?
Who is a Professional Interpreter?
Do I need an interpreter?
How Do I Get an Interpreter?
How do I ask for help?
...and other questions related to best practices about language support
The brochure is currently available in:
Preview the brochure. Click to see download the English, French, or Tamil versions.
To order copies, please click here for the order form.